RIGHTS OF RESIDENTSMan in wheelchair

As a Resident in a facility you have the right to a dignified existence and to exercise your rights as a resident without fear of interference, coercion or reprisal.

 

You, as a resident, have the following rights to:

 


PARTICIPATE IN YOUR CARE

  • Choose your own doctor.
  • Be informed of your care and treatment and any changes.
  • Invited to your care plan meeting.
  • Refuse treatment.

CHOICES

  • Make choices about your life that are important to you.

ACCOMMODATION OF YOUR NEEDS

  • Receive services based on your individual needs and preferences.
  • Be notified prior to a room change

BE FREE FROM ABUSE AND RESTRAINT

  • No chemical or physical restraints without a doctor's order.
  • Only for a set period of time.
  • Must treat a medical symptom.
  • Be free from verbal, sexual, physical, and mental abuse.
  • Must be protected from mistreatment, neglect or abuse.

MANAGE YOUR FINANCIAL AFFAIRS

  • Must give written permission to hold your personal money.
  • No one can spend your money without your permission.
  • Receive a financial report quarterly and upon request.

BE FULLY INFORMED

  • About your rights and rules related to your stay.
  • See your records on request.
  • Facility inspection report available at all times.

PRIVACY

  • For your treatment, telephone calls, visits, mail, resident meetings and all records.

ACCESS TO VISITORS

  • Receive or deny visitors.
  • Family may visit 24 hours a day.

REMAIN IN THE FACILITY

  • Asked to leave only for your own health, safety and welfare or that of others or for non-payment.
  • Must be given a written, 30-day notice and you may appeal.
  • When hospitalized, you must be given the facility's written bed-hold policy.
  • Must let you return to the first available bed if you choose not to pay bed-hold.

IF YOU OR YOUR FAMILY MEMBER RESIDE IN A LONG TERM CARE FACILITY AND YOU NEED THE SERVICES OF AN OMBUDSMAN, PLEASE CLICK HERE, OR  CALL US AT 314-918-8222.