10 Ways That the Long Term Care Ombudsman Program

Can Help Social Service Staff

1.  Save you Time - by speaking and/or meeting with families who need long term care information and assistance

2.  Make you look very smart - by assisting you with difficult placement issues such as ventilators, trachs, respite care and adult day care

3.  Provide vital information ? such as tracking Medicaid Bed Vacancies, special units, and cost per month

4.  Reduce your workload ? by providing families with Directories for SNF/ICFs and RCF/ALF

5.  Speak directly with patients ? and families about appropriate services such as legal, housing, respite care and adult day care

6.  Reduce your anxiety ? by providing you with the facts about discharge letters that accompany your most recent admission

7.  Protect patients and families ? by providing Adverse Action List information

8.  Empower patients and families ? through education, advocacy and support

9.  Go where you don?t want to ? guiding patients and families through the DPOA Guardianship, Conservatorship, Medicare and Medicaid mazes

10.  Providing Out-of-State Resources ? we know about our peers in other states

Never hesitate to call the Long Term Care Ombudsman Program at

314-918-8222, and just ask for the Information Center.