Information Center
The
Information Center empowers consumers with free, objective information to
enable individuals, families and professional caregivers to make the best
possible decisions on long-term care services. LTCOP helps families
cope with the costly and complicated process of long-term care
service delivery and placement. Information is provided to clarify
nursing home regulations and resources. LTCOP also provides
directory listings for all licensed facilities and bed availability
information.
Ombudsman Program
The Ombudsman Program consists of professional and specially trained staff and volunteer ombudsman who are assigned to long-term care facilities weekly, develop rapport with residents and provide advocacy,support and education about their rights.
Consumer Guide and Facility Directory
This
one-of-a-kind resource guide is full of comprehensive information
presented in an easy to understand format. It includes answers to
questions families have about how and where to find financing for
long-term care, how to manage difficult decisions, as well as what to look
for when choosing a long-term care facility. Organized by geographic
location, facility descriptions include treatments provided, payment
accepted, staffing data, amenities available, and other useful
information.
Outreach and Education
Community Outreach and Education for community groups
and organizations is provided to increase awareness of the Long Term Care
Ombudsman Program services. Education and training is also provided to
long-term facility staff including licensed administrators and directors
of nursing to increase knowledge of the needs and treatment of long-term
care residents. Education is also provided to satisfy required Continuing
Education Units (CEUs).
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STOP ELDER ABUSE Any person who has a reason to believe an
adult is a victim of elder abuse should call the ELDER ABUSE HOTLINE TOLL FREE - 8:00 A.M to 8:00 P.M 7 DAYS A WEEK AT 1-800-392-0210 to report such activity. Missouri?s law allows the identity of the reporter to remain confidential. Anonymous reports are also accepted. View the Missouri Department of Health and Senior Services Pamphlet on how to report and stop elder abuse. |
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